Urgent Water Outage Hits Cranbrook’s Wildstone and Shadow Mountain

URGENT UPDATE: Residents in the Wildstone and Shadow Mountain areas of Cranbrook are facing a full-day water outage on Wednesday, October 29, 2023, from 8 a.m. to 6 p.m. This critical disruption is due to the installation of new water connections by NXTLVL Consulting & Excavation Ltd. affecting the watermain on Wildstone Drive.

Residents directly impacted will receive an information notice from the contractor on Friday, October 24, detailing the project and necessary precautions. It is vital for those affected to prepare in advance by storing enough water for drinking, cooking, and sanitation needs throughout the day.

As the city undertakes this essential work, every effort will be made to restore service as swiftly as possible. Once water is back online, residents are advised to run their cold water taps for at least 15 minutes or longer if the water appears cloudy.

The City of Cranbrook and NXTLVL Consulting urge residents to remain patient and understanding during this necessary operation. Safety is a priority; therefore, community members are requested to keep clear of the project site, allowing contractors and city workers to perform their tasks safely and efficiently.

This outage is a vital step in enhancing water service infrastructure in the area, ensuring reliable access for all residents. Stay tuned for further updates as the situation develops, and remember to share this important information with neighbors to ensure everyone is prepared.