New CEO William Myers Takes Charge at Surrey Urban Mission Society

William Myers has officially taken the helm as the new Chief Executive Officer (CEO) of the Surrey Urban Mission Society (SUMS), a non-profit dedicated to addressing homelessness and poverty in Whalley, British Columbia. Appointed in May 2023, Myers brings a wealth of experience in public health and non-profit management to the role, following the departure of former CEO Jack O’Halloran.

In an interview conducted at the Olive Branch shelter, which previously housed the Surrey Food Bank, Myers reflected on the organization’s growth since its inception in 1995. “SUMS started in a church basement with a group of moms wanting to help the homeless. Now, 30 years later, we operate with over 200 shelter beds across five locations in Surrey,” he explained.

With rising rates of homelessness and poverty, SUMS is currently facing significant challenges. The organization’s shelters and programs have been filling up rapidly, especially following the closure of community services. In March, the Welcome Hub’s community meal program was reduced, leaving hot meals replaced by sandwiches and snacks. Additionally, the closure of a hygiene facility at Cove Healthy Living last September has left many individuals without essential services.

Myers emphasized the urgent need for renewed funding for vital programs. “We know there is still a significant need for a hygiene facility in Whalley for individuals not living in shelters,” he stated. He noted that many homeless individuals have begun using community recreation centres, like the Chuck Bailey Recreation Centre, for access to showers and bathrooms. “We actively provide them with clothing donations and hygiene supplies, but a dedicated hygiene facility is currently being explored.”

Strategic Plans and Community Engagement

Under Myers’ leadership, SUMS is embarking on a five-year strategic plan aimed at guiding the organization from 2026 to 2031. This plan includes integrating principles of equity, diversity, and inclusion (EDI) within its operations. Myers is also collaborating with local elders to incorporate truth and reconciliation initiatives into the organization’s framework, enhancing staff training and client services.

Myers, who has deep roots in Surrey, expressed his commitment to the community. “I was born at Surrey Memorial and went to high school here,” he said with a touch of humor. “I think all of my life experiences have culminated in this role, which feels like a reset for me. I started my clinical career working closely with SUMS, and now I find myself as its CEO.”

O’Halloran, who departed SUMS at the end of May, left to pursue opportunities more aligned with his background in thrift store operations and coaching. The board of directors conducted a thorough recruitment process, ultimately selecting Myers from a pool of qualified candidates.

As Myers steps into his role, he faces the dual challenge of addressing immediate community needs while also planning for the future. The task is daunting, but with a clear vision and community support, SUMS aims to continue its vital work in the Whalley area.