Technology
Vanuatu Advances Digital ID Initiative with Stakeholder Consultations

The government of Vanuatu is actively consulting with various stakeholders to refine a Digital Transformation Bill aimed at establishing a national digital identification system. John Jack, the director of the Department of Communication and Digital Information (DCDT), recently discussed the implications of this legislation during a session with the national public service broadcaster, VBTC. He emphasized that the digital ID system is expected to modernize and enhance access to public services throughout the South Pacific nation.
In outlining the benefits, Jack noted that the digital ID will support the creation of a comprehensive digital government ecosystem. This initiative is significantly supported by the United Nations Development Program (UNDP). The digital ID will be based on the existing civil registry, which currently contains records for approximately 98 percent of the population in Vanuatu.
Despite the advantages, Jack acknowledged the potential risks associated with data security and privacy. He assured the public that the government is aware of these concerns, stating that facial recognition technology will be integrated as part of the security measures for identity verification.
Addressing Digital Literacy Challenges
Jack also addressed the issue of digital literacy within the country, admitting that it remains low. The government is implementing strategies to improve this situation over time, recognizing that widespread understanding and acceptance are crucial for the successful adoption of the digital ID system.
In a significant development earlier this month, the DCDT signed a Memorandum of Understanding with Engineering Business Services Limited (EBS) and Code 200 Solutions Ltd.. These local ICT companies will collaborate with the government to assist in the technical design, development, and integration of the digital ID platform.
The introduction of the digital ID initiative follows earlier efforts by Vanuatu’s government to strengthen the nation’s legal identity system. In late 2022, authorities designated the national ID as a universal patient identifier across all provinces. This move aims to streamline patient identification and access to healthcare services, a crucial step in the government’s broader agenda to modernize Vanuatu’s healthcare infrastructure.
The healthcare modernization plan is built upon a framework developed with the assistance of the World Health Organization (WHO). This blueprint focuses on five critical pillars: enhancing the health information system, improving continuity of patient care, establishing a climate-resilient health system, and reinforcing foundational infrastructure.
As Vanuatu moves forward with these initiatives, the integration of a digital ID system stands to play a pivotal role in transforming how citizens interact with government services, ultimately fostering a more efficient and accessible public service landscape.
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